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Privacy Policy

 

This Privacy Policy applies to the Xenolirto (hereinafter referred to as “we”) online store and explains how we collect, use, store, and protect your personal information, as well as the rights you are entitled to exercise.

1. Scope of Application

This Privacy Policy applies to all personal information processing activities that occur when you access, browse, and use our online store, including but not limited to placing orders, account-related interactions, customer support, and service communications.

2. Information Collection and Cookies Technology

When you use our website, we may collect certain information through automated means, including the use of Cookies.
Cookies are small data files stored on your device that help recognize your browsing activities, remember preferences, and enhance your overall user experience.

3. Use and Sharing of Information

The information we collect is used for the following purposes:

  • Processing orders, completing payments, and providing related services;

  • Communicating with you regarding order status, after-sales support, and necessary service notices;

  • Improving website functionality, content presentation, and user experience;

  • Ensuring account and transaction security.

We do not disclose or share your personal information beyond what is necessary to achieve the purposes described above.

4. Data Storage and Cookies Management

We retain personal information only for the duration necessary to fulfill the stated purposes and apply appropriate technical and organizational measures to protect such data.
With regard to Cookies, we will clearly inform you of their use on relevant pages and activate Cookies only after obtaining your knowledge and authorization. You may manage or adjust your Cookies preferences at any time.

5. User Rights

You have the following rights in relation to your personal information:

  • Right of Access: to know what personal information we hold about you;

  • Right to Rectification: to request correction of inaccurate or incomplete information;

  • Right to Erasure: to request deletion of your personal information where applicable;

  • Right to Withdrawal: to withdraw previously given consent at any time, without affecting prior data processing carried out based on such consent.

To exercise any of these rights, you may contact us using the details provided in this policy.

6. Legal Basis for Data Processing (GDPR Policy)

We process personal information based on the following lawful grounds under the GDPR Policy:

  1. Performance of a Contract: to process orders and provide the services you have purchased;

  2. Explicit Consent: for newsletter subscriptions and related marketing communications;

  3. Compliance with Legal Obligations: for tax, accounting, and regulatory purposes;

  4. Legitimate Interests: to improve user experience and prevent fraudulent activities.

Contact Information

If you have any questions regarding this Privacy Policy or the handling of your personal information, please contact us using the details below:

Address: 4403 29th Ave S, Seattle, WA 98108-1687, US
Phone: +1 (347) 757-1117
Email: solutions@xenolirto.com
Business Hours: Business Hours: Monday to Friday, 9 AM – 6 PM (Australia/Sydney, AEST/AEDT)